Terms of service

General terms and conditions of business

1. SCOPE

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS

The purchase agreement is concluded with FLIN solar GmbH.

By placing products in our online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.

3. Contract Language, Contract Text Storage

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in your customer login.

4. DELIVERY TERMS

Shipping costs are added to the stated product prices. Details regarding shipping costs can be found in the individual offers.

You have the option of collecting your order from FLIN solar GmbH, Falckensteiner Str. 2, 24159 Kiel, Germany during the following business hours: 9am-4pm

We do not deliver to parcel lockers.

5. PAYMENT

The following payment methods are generally available in our shop:

credit card
During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.

Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing your order. You will receive further instructions during the ordering process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will find further information with the respective payment option and during the order process.

Purchase on account via Klarna
The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

6. WARRANTY AND GUARANTEES

6.1 LAW OF LIABILITY FOR DEFECTS

The statutory warranty rights apply.

6.2 WARRANTIES AND CUSTOMER SERVICE

Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.

7. LIABILITY

We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.

* in case of injury to life, body or health,
* in case of intentional or grossly negligent breach of duty,
* in the case of warranty promises, if agreed, or
* insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.

8. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Terms and conditions created with the Trusted Shops legal text generator in cooperation with FÖHLISCH lawyers